Privacy Policy

Last updated: December 23, 2024

Introduction

Welcome to Uncaptured Co ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile games and related services (collectively, the "Services"). Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

Data Controller

Uncaptured Co is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

Uncaptured Co
Email: privacy@uncaptured.co

Information We Collect

Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

  • Device Information: Device type, model, manufacturer, operating system and version, screen resolution, language settings, and time zone.
  • Device Identifiers: Advertising identifiers (such as Google Advertising ID or IDFA), device ID, and other unique identifiers.
  • Network Information: IP address, mobile carrier, and network connection type.
  • Game Data: Gameplay data, in-game progress, scores, achievements, session duration, and interaction with game features.
  • Advertising Data: Information about ads displayed, viewed, clicked, or interacted with within our games.
  • Approximate Location: Coarse location data derived from your IP address (country, region, or city level).

Information You Provide

Our games do not require you to create an account or log in. However, we may collect information that you voluntarily provide to us, such as:

  • Contact information when you reach out to our customer support via email.
  • Feedback, suggestions, or other communications you send to us.

Note: We do not require registration, login, or account creation to play our games.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain Our Services: Operate, maintain, and improve our games and services.
  • To Personalize Your Experience: Customize your gameplay experience based on your preferences and activity.
  • To Display Advertisements: Show ads in our games, including personalized ads based on your interests and activity.
  • To Analyze and Improve: Analyze usage patterns, troubleshoot issues, and improve our games and services.
  • To Communicate With You: Respond to your inquiries, provide customer support, and send service-related notices.
  • To Ensure Security: Detect, prevent, and address fraud, cheating, and other harmful activities.
  • To Comply With Legal Obligations: Comply with applicable laws, regulations, and legal processes.

Advertising

Our games are free to play and are supported by advertisements. We work with third-party advertising partners to display ads in our games. These partners may collect and use information about you to provide advertisements that are relevant to your interests.

Our Advertising Partners

We use the following advertising networks and partners:

Information Shared with Advertising Partners

We and our advertising partners may collect and use the following information for advertising purposes:

  • Device identifiers (Advertising ID, IDFA, GAID)
  • IP address
  • Device and operating system information
  • General location data (country, region)
  • Information about ad interactions (views, clicks)
  • Game activity and engagement data

Opting Out of Personalized Ads

You can limit the use of your information for personalized advertising by adjusting your device settings:

  • iOS: Go to Settings → Privacy → Tracking, and disable "Allow Apps to Request to Track."
  • Android: Go to Settings → Privacy → Ads, and enable "Opt out of Ads Personalization."

Please note that opting out of personalized ads will not reduce the number of ads you see; it will only result in ads that may be less relevant to your interests.

Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Advertising Partners: As described above, we share information with our advertising partners to display and measure ads.
  • Analytics Providers: We use analytics services to help us understand how users interact with our games.
  • Service Providers: We may share information with third-party vendors who provide services on our behalf, such as hosting, data analysis, and customer support.
  • Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
  • Protection of Rights: We may disclose information to protect the rights, property, or safety of Uncaptured Co, our users, or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

When your information is no longer needed, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Services, you consent to the transfer of your information to these countries.

Where required by applicable law, we use appropriate safeguards for international data transfers, such as standard contractual clauses approved by relevant authorities.

Children's Privacy

Our Services are not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@uncaptured.co, and we will take appropriate action.

For games that may appeal to a younger audience, we implement additional protections, including limiting data collection to what is necessary for the internal operation of our Services and disabling features such as personalized advertising and social features for users who indicate they are under the applicable age.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

For Users in the European Economic Area (EEA) and UK

Under the General Data Protection Regulation (GDPR) and UK GDPR, you have the right to:

  • Access your personal data and receive a copy of it.
  • Rectify inaccurate or incomplete personal data.
  • Request deletion of your personal data ("right to be forgotten").
  • Restrict or object to the processing of your personal data.
  • Data portability (receive your data in a structured, machine-readable format).
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with a supervisory authority.

For California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:

  • Know what personal information we collect, use, and disclose.
  • Request deletion of your personal information.
  • Opt out of the sale or sharing of your personal information.
  • Non-discrimination for exercising your privacy rights.
  • Correct inaccurate personal information.
  • Limit the use of sensitive personal information.

To exercise your rights, please contact us at privacy@uncaptured.co.

Do Not Sell or Share My Personal Information: While we do not "sell" personal information in the traditional sense, certain data sharing with advertising partners for targeted advertising may be considered a "sale" or "sharing" under California law. You can opt out of this by adjusting your device settings as described in the Advertising section above.

For Users in Other Jurisdictions

Depending on where you live, you may have similar rights under local data protection laws. Please contact us to exercise any rights available to you under applicable law.

Cookies and Similar Technologies

Our games may use cookies, SDKs (Software Development Kits), and similar technologies to collect and store information. These technologies help us:

  • Remember your preferences and settings.
  • Analyze game performance and usage patterns.
  • Deliver and measure the effectiveness of advertisements.
  • Provide personalized content and experiences.

You can control the use of these technologies through your device settings as described in the Advertising section above.

Third-Party Links and Services

Our Services may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our games.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this Privacy Policy and, where appropriate, provide additional notice within our games or through other means.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Uncaptured Co

Email: privacy@uncaptured.co

For Data Subject Requests: privacy@uncaptured.co

We will respond to your request within a reasonable timeframe and in accordance with applicable law.